The Bariatric Dad respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains what information we collect, how we use it, the third-party services that help us operate our website and digital products, and the choices available to you.
1. Who We Are
The Bariatric Dad is an Australian sole trader business that provides digital books, educational resources and content relating to sustainable weight loss, bariatric experiences, habit building and long-term wellbeing.
Our website is:
You can contact us at:
2. Information We Collect
Depending on how you use our website, we may collect:
your first name;
your email address;
information you provide when contacting us, registering as a beta tester or giving feedback on the app;
details associated with a purchase, such as your email address, transaction status and purchased product;
technical information such as browser type, device type, IP address, referring page and website activity; and
records of email delivery, opens, clicks and subscription preferences.
We do not directly collect or store your complete payment card details.
Please do not send us medical records, diagnoses or other sensitive health information through our website or by email unless it is reasonably necessary for us to respond to a specific enquiry.
3. How We Collect Information
We may collect information when you:
request the free guide and book preview;
register as a beta tester for The Bariatric Dad app;
subscribe to receive emails;
purchase The 80KG System, The Build or The Compound;
contact us for support;
click links in our emails;
browse or interact with our website; or
otherwise provide information directly to us.
Some technical information may be collected automatically through website, email and payment technologies.
4. How We Use Information
We may use personal information to:
provide the free guide and book preview;
process and confirm purchases;
provide access to purchased digital products and any Pro access included with a purchase;
run the beta test of our app, including contacting beta testers and collecting their feedback;
respond to questions and support requests;
send operational emails relating to a request or purchase;
send marketing emails where you have subscribed or otherwise consented;
maintain subscriber and customer records;
improve our website, products and communications;
prevent fraud, misuse and security incidents;
comply with legal, accounting and regulatory obligations; and
enforce our Terms and Conditions.
We only use personal information for purposes reasonably connected with operating The Bariatric Dad or as otherwise permitted by law.
5. Email Communications
If you subscribe to our email list, request the free guide and book preview, or register as a beta tester, we may send you the requested resource or beta information together with occasional emails containing updates, educational content, new resources and information about The Bariatric Dad.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.
Unsubscribing from marketing emails may not prevent us from sending essential transactional or support communications relating to a purchase or request. If you buy again after unsubscribing, we will not re-subscribe you to our marketing emails.
6. Payments
Payments are processed by Stripe.
Stripe may collect information including your name, email address, billing details, payment method information, transaction information, device information and other information required to process payments, prevent fraud and comply with legal obligations.
The Bariatric Dad does not receive or store your complete card number.
Stripe handles personal information in accordance with its own privacy policy and terms.
When you buy from our website, Stripe takes your payment. We keep a record of your order (your email address, what you bought, the amount and the date) on our app's server (Supabase) so we can send your files and send them again if you ask. Your files are emailed through Resend. We don't keep your card details.
When you buy from our website, we add your email address and what you bought to our email service, MailerLite, so we can keep our customer records and, where relevant, email you about your purchase. If you choose "Yes" to "Email me tips and offers" at checkout, we'll also send you tips and offers. Every email has an unsubscribe link.
7. Service Providers
We use third-party service providers to operate our website and business. These may include:
Framer, for website design and hosting, including the sign-up forms on this website;
Stripe, for payment processing and transaction management;
MailerLite, for email delivery, subscriber management and hosted digital files;
Supabase, for our app's database, the records of website orders and downloads, and the files you buy;
Resend, for sending purchase and download emails;
Make, for workflow automation;
Google Sheets, for limited subscriber and operational records;
VentraIP, for domain name, DNS and email-related services;
Meta (Facebook and Instagram), including the Meta Pixel, for advertising and measuring ad performance;
Microsoft Clarity, for website analytics, including heatmaps and session recordings of how visitors use the site; and
other technical, security, analytics or professional service providers reasonably required to operate the business.
These providers may process information on our behalf and may store or process information outside Australia.
Each provider handles information under its own privacy terms, security practices and legal obligations.
8. Cookies and Similar Technologies
Our website and connected services may use cookies, pixels, tracking links and similar technologies, including the Meta Pixel (to measure and improve our Facebook and Instagram advertising) and Microsoft Clarity (to understand how visitors use the site through heatmaps and session recordings).
These technologies may be used to:
keep the website functioning;
understand website usage;
measure email delivery, opens and clicks;
remember preferences;
support payment processing;
detect fraud and security risks; and
improve website and marketing performance.
You can control or block cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.
9. Disclosure of Information
We may disclose personal information:
to the service providers described in this policy;
when reasonably necessary to process a purchase or provide a requested resource;
to professional advisers such as accountants, lawyers or technical consultants;
when required or authorised by law;
to protect our rights, users, systems or property; or
in connection with a lawful sale, transfer or restructuring of the business.
We do not sell or rent personal information to third parties for their independent marketing purposes.
10. Overseas Processing
Some service providers may store or process information in countries outside Australia. Our database is stored in Sydney, Australia. Most other providers are based in or use servers in the United States or the European Union, and some in other countries such as Japan.
Privacy laws in those countries may differ from Australian laws. We take reasonable steps when selecting and using service providers, but their handling of information is also governed by their own systems, contracts and privacy policies.
If you are in the European Union, the European Economic Area or the United Kingdom, the GDPR or UK GDPR also applies to the personal information we collect through this website. We use it to complete your purchase (needed for our contract with you), to meet legal and tax obligations, to run and secure the website and send service emails (our legitimate interests), and to send marketing emails only if you consent. Australia does not have an EU or UK adequacy decision. Where we transfer your information out of the EU or UK, we rely on standard contractual clauses where our providers offer them, and otherwise on your consent. Australian and US law may give authorities access to information in ways EU or UK law would not.
11. Data Security
We take reasonable administrative and technical steps to protect personal information from loss, misuse, interference, unauthorised access, modification and disclosure.
However, no internet transmission, cloud service or electronic storage system can be guaranteed to be completely secure.
12. Data Retention
We retain personal information only for as long as reasonably necessary to:
provide products and support;
maintain subscriber or customer records;
operate and improve the business;
resolve disputes;
prevent fraud;
meet accounting, taxation and legal requirements; and
enforce our agreements.
Information that is no longer reasonably required may be deleted, anonymised or securely archived.
Records of your website purchases (your email address, what you bought, the amount and the date) are kept for five years for business and tax records, and are then deleted automatically.
13. Access, Correction and Privacy Requests
You may contact us to:
ask what personal information we hold about you;
request correction of inaccurate information;
withdraw consent where processing is based on consent;
request deletion where appropriate;
unsubscribe from marketing communications; or
raise a privacy concern.
Some information may need to be retained where required by law or reasonably necessary for transaction, fraud-prevention, accounting or dispute-resolution purposes.
To make a request, email:
We may need to verify your identity before completing a request.
If you have a complaint about how we have handled your personal information, email hello@thebariatricdad.com.au. We will reply within 30 days. If you are not happy with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or on 1300 363 992.
If you are in the EU or UK, you can also ask us to restrict or object to how we use your information, and to give you your information in a common, machine-readable format. We will reply within one month. You can also complain to your local data protection authority (in the UK, the Information Commissioner's Office), although we would like the chance to help first.
14. Children’s Privacy
Our website and products are intended for adults.
We do not knowingly seek to collect personal information directly from children under 18. If you believe a child has provided personal information to us without appropriate permission, please contact us.
15. Third-Party Links
Our website and emails may contain links to external websites or services.
We are not responsible for the privacy practices, security or content of third-party websites. You should review their privacy policies before providing personal information.
16. Changes to This Policy
We may update this Privacy Policy when our business, website, services or legal obligations change.
The revised policy will be published on this page with an updated effective date.
17. Contact
For privacy questions, requests or concerns, contact:
The Bariatric Dad